User Experience Specialist – Research and Innovation – Danone – Canada

Job title: User Experience Specialist – Research and Innovation – Danone – Canada

Company: Danone

Job description: Danone is looking for a User Experience Scientist in Boucherville, Canada. The User Experience team is within the Research and Innovation (R&I) group and helps design consumer experiences through expertise in sensory and consumer sciences.

The User Experience Scientist is responsible for overseeing sensory and consumer product testing for Danone’s Canadian businesses. This position requires developing strong collaborative relationships with cross-functional team and external suppliers, including Danone R&I global community.


  • Driving consumer and sensory research programs across multiple product categories.
  • Designing and overseeing the execution of robust consumer product testing, including central location tests and home-use tests, descriptive analysis, discrimination testing, and qualitative / observational methodologies.
  • Identifying and translating consumer insights into actionable technical applications.
  • Representing the consumer to influence innovation pipelines and identify opportunities to improve consumer product experience.
  • Developing and managing supplier relationships for sensory and consumer testing.
  • Supporting cross-functional team internal sensory evaluation & training.
  • Networking with global R&I community to share and bring in best practices.




  • Bachelor’s degree in Food science with significant work experience in sensory and consumer testing and/or Master’s Degree in Food Science; Sensory Science or closely related field.
  • Minimum of 3-5 years of experience in CPG industry, the majority in food.
  • Strong technical knowledge and relevant experience in qualitative and quantitative consumer testing; sensory testing; user experience design.
  • Ability to interpret complex data and relate impact on the business.
  • Experienced and comfortable working in a fast-paced environment.
  • Flexible and able to use technical depth to pivot as business needs change.
  • Learning agility, self-motivating and ability to work independently.
  • Strong project & time management/organization skills.
  • Ability to work on multiple projects simultaneously.

Are you ready to join our incredible team? Here’s what you can look forward to when you become part of Danone:

We have been named one of Canada’s top 100 employers for four consecutive years and are proud to be a certified B corporation®

Our benefits package includes a core health plan with 100% coverage and no waiting period. We also provide flexible credits for a wellness account, a health spending account, and an RRSP. Additionally, we offer a competitive matching group retirement savings plan. Our parental leave benefits support both primary and secondary caregivers. Our employee assistance program and telemedicine service are also available to support your well-being.

Enjoy our flexible and hybrid guidelines that let you design a work model and schedules that best suits your needs. Danone’s innovative and flexible vacation policy let you take as much paid time off as you need. We also offer a summer schedule and no-meeting Friday afternoons. Our onsite workplaces’ features include collaborative working spaces.

We prioritize your professional growth and development through various training initiatives, both in-house and online. We also offer mentoring, leadership development programs, tuition reimbursement to support your career advancement.

Make a difference in the community as we are a founding partner of the Breakfast Club of Canada. For 25 years, we have worked alongside the organization to provide children with regular access to a nutritious breakfast in a comfortable environment, helping them reach their full potential.

What are you waiting for? Join our team and enjoy these exceptional benefits!

Danone Canada is a business unit of Danone and operates from headquarter offices in Boucherville, Quebec, and Toronto, Ontario. Danone Canada is the country’s largest consumer-facing B Corporation, demonstrating that the company meets the highest standards of social and environmental performance, accountability, and transparency. From year to year, Danone is recognized as one of Canada’s Top 100 Employers for its forward-thinking work environment and was awarded the Parity Certification Women in Governance for our commitment towards gender equality in the workplace. We have 500+ employees across Canada that are engaged and energized to deliver Danone’s mission: Bringing health through to food to as many people as possible, by working on strong brands such as Activia, Oikos, Danone, Silk, International Delight and many others. Come join our movement for a healthier world: One Planet. One Health BY YOU.

Danone Canada doesn’t just welcome what makes you unique, we value it. We’re proud to provide equal opportunities to all employees and applicants for employment without regard to cultural background, religion, disability, sex, sexual orientation, gender identity and expression or age. Faithful to our values of openness and humanism, all our employees share the commitment to engage one another with dignity and respect.

Danone Inc. is committed to complying with its obligations under the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. Danone Inc. will make reasonable efforts to provide accommodation throughout its recruitment process, to the point of undue hardship, and will work with applicants requesting accommodation at any stage of this process. Questions concerning the availability of accommodation in the recruitment process may be forwarded to

Please note that this posting has been written in the masculine form solely to shorten the text. We promote diversity and encourage all people with the skills mentioned in this posting to apply for this position.

Expected salary:

Location: Boucherville, QC

Job date: Thu, 01 Feb 2024 23:39:20 GMT

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